Crosscom Exclusive Tours Guest Satisfaction Statement;
- Our guests are not just our customers. We aim to provide the most sincere and friendly service.
- Our guests are our most important reason for our being.
- Our guests are the people who are likely let us gain or lose new guests.
- Our guests are the people whose needs should always be taken care of.
- A guest is someone who needs to be satisfied after purchasing a product or service.
- The satisfaction of our guests is an opportunity for us to make a difference with others on our behalf, to stay ahead of our competitors, to grow and to profit.
- All our guests have the right to receive quality service.
- Crosscom Exclusive Tours family and all our employees are obliged to create guest satisfaction and to make our guests say that Crosscom Exclusive Tours offers the best holiday for me and i always feel safe with Crosscom Exclusive Tours.
- Regardless of which service our guests use, whichever tour they choose, the guest is the guest of Crosscom Exclusive Tours. The service quality to be provided to our guests cannot be compromised.
- Informing our guests on time and directing them to the right person / channel is the first condition of guest satisfaction.
- All our guests have the right to make any positive or negative feedback and criticism about the products and services they have purchased.
